Privacy Policy

1. Consent & Core Principles

By using the Prepingo platform (accessible via prepingo.io and app.prepingo.io), you hereby consent to our Privacy Policy and agree to its terms. We are committed to a student-first approach, meaning your educational data, written submissions, and recorded speech samples are handled with the highest standard of security and respect.

2. The Information We Collect

We collect information to build a tailored AI feedback experience for your exam preparation. This includes:

• Account Credentials: Basic registry information (email address, full name) when creating an account.
• Practice Data: Your typed essays, reading selections, and webcam/audio voice recordings submitted for AI evaluation.
• Usage & Performance Metrics: Instant scoring benchmarks, time spent per task, and progress histories to populate your dynamic practice dashboards.

3. How We Process and Use Your Data

We leverage cutting-edge, secure AI pipelines to evaluate your preparations. Specifically, your data is used to:

• Generate accurate, instant band score predictions and detailed linguistic corrections.
• Operate, secure, maintain, and upgrade the AI-powered prep modules.
• Personalize study plan suggestions based on your persistent scoring histories.
• Communicate essential system notifications, updates, and learning tips (with an option to opt-out at any time).

4. Data Retention & Third-Party Processing

Your performance records are persisted securely on our servers to enable the dynamic comparison graphs on your dashboard. Under no circumstances do we sell, rent, or trade your personal data or exam attempts with third-party advertisers or external data brokers.

5. Your GDPR & Privacy Rights

Prepingo complies fully with modern data protection standards. All users have the right to request access to their collected data, request corrections to any inaccuracies, or request the complete erasure of their account and practice history by contacting us directly.